For GPs
You don't have to manage complex patients alone
Conference.care makes it easy to run Medicare-funded case conferences. Specialists, allied health and mental health clinicians work with you to create a clear path to better patient care.
Free for GPs. No subscription, no per-conference fee, and you keep 100% of the Medicare billings.
Try it with one chronic-disease patient and a hand-picked clinical team — no cost, no commitment, Medicare funded. Join the GPs who have run 1,346 case conferences with us.
Freefor GPs,
always
always
up to $457an hour of
case conferencing
case conferencing
100%
free for GPs
$457
an hour, at the top end
1,346
case conferences run
93%
report a positive effect
Already conferencing at practices across Australia
See it in action
Case conferencing, explained
The basics
What is a case conference?
It's a scheduled conversation about one patient — you, plus specialists, allied health and mental health clinicians. Brief them on the case; benefit from the insight of discipline-specific advice. You come away with a clearer view of what's driving the presentation, and what to do about it.
You know your patients best, so simply tell us what that patient needs. Conference.care then helps you bring together the specialists and allied health best suited to the case, and run it to the standard Medicare sets.
Medicare funded. Any patient with complex needs qualifies, as does anyone in residential aged care. Conferences are rebated up to $456.60 an hour.
LIVEGP
Podiatrist
Psychologist
Physiotherapist
Common cases
The patients who benefit most
These cohorts benefit most — but any patient with a chronic condition or in residential aged care is eligible for a GP-coordinated case conference.
Geriatric
Falls risk, polypharmacy, cognitive decline, frailty, dementia, Parkinson's.
Chronic pain
Osteoarthritis, chronic low back pain, fibromyalgia, CRPS, neuropathic pain.
Diabetes
Blood glucose instability, poor adherence, limb ischaemia, neuropathy.
Cardiovascular
Heart failure, post-stroke care, atrial fibrillation, hypertension.
Mental health
Treatment-resistant depression, PTSD, bipolar disorder, eating disorders.
Why GPs use Conference.care
Do your best work on your hardest cases
Complex patients don't fit in a standard consult. A case conference connects you with the clinicians you'd otherwise be referring to — and lets you consult with them in real time.
The whole picture, in one sitting
Several disciplines weigh in on your most complex patient at once, instead of you chasing opinions one letter at a time.
Specialist input without the wait
Ask the endocrinologist directly, instead of writing a referral and waiting on a letter.
Complex care, finally funded
Conference time is rebated up to $456.60 an hour, depending on how you structure it — comparable to or better than a standard consulting hour.
Notes done by the end of the conference
The team documents together while you talk, so the record is written by the time the conference ends.
The same team, conference after conference
Work with the same specialists and allied health each time, so nobody starts from scratch. That accumulated understanding of your patients sharpens every conference — and the care that follows.
More eyes on the risks
Several disciplines looking at one patient surface what a single vantage point misses — while there is still time to act on it.
The evidence
Better care, backed by research
Studies consistently show that when care teams meet like this, patients' problems are picked up earlier, care plans work better, and hospital visits go down.
93%
of Australian patients in a recent study believe case conferences had a positive effect on their care.
Across many health settings, research consistently shows case conferences:
- Ensure patient problems are properly identified
- Generate more effective care plans
- Enhance clinical decision-making
- Reduce hospitalisations & ED presentations
- Improve symptom management and quality of life
- Reduce overall healthcare costs
What does it take?
The busywork, handled
Setting up a case conference means finding the right disciplines, arranging a time that suits everyone, and pulling the notes together afterwards. None of it fits between patients — which is why it rarely happens. At Conference.care, we handle the admin, so you can focus on the patient’s care.
Standard case conferencingThrough Conference.care
Calling around to find a time everyone can makeYou say who's needed; the team is rostered and the time locked in
Second-guessing the MBS requirementsThe right item number, prompted at the end of the conference
Writing up the notes afterwardsNotes written together, during the conference
Chasing the patient for bulk-billing consentSMS consent, recall and a summary they can keep
Setting up the video call, sending links, chasing people to joinSecure video from your consulting room or home, invitations and reminders handled
How it works
Coordinate a conference in four steps
From finding a time that suits everyone to claiming the item number — here's the whole thing.
Your team, all the way
Work with the same clinicians every week
Tell us what your patient needs and a team is brought together from our clinician network to match. Want particular specialists — including ones you already work with? Say so, and we'll ensure they are present on your regular roster.
Book a pilot conference
What's it worth?
Complex care, finally funded
Case conferences are rebated across private, mixed and bulk-billing practices. Move the slider to see what adding them to your week is worth.
What could you earn?
1 hr10 hrs
913
per week
42007
per year
Models 3 × 20 min per hour (MBS items 739/743 plus the bulk-billing incentive, item 10990, MM1), over 46 working weeks. Other combinations across the three time tiers — 15, 20 and 40 minutes and up — give a different figure. Indicative only — not financial or clinical advice. Conference duration, frequency and composition remain clinical decisions for the coordinating practitioner.
Good for your patients, good for you
CPD that isn’t another webinar
The RACGP lists multidisciplinary case conferences as a Reviewing performance activity — the category most GPs find hardest to fill, and the one the Medical Board pushed to the centre in 2023 when it shifted CPD toward peer collaboration, feedback and reflection.
An hour is an hour
Conference time counts as Reviewing performance, hour for hour — a category that can fill up to 32.5 of your 50 annual hours.
Nothing to write up
A short reflection after each conference and your record is ready — and it’s maintained for the required three-year audit window.
Logged in seconds
Scan the code to pre-fill a Quick Log entry in your myCPD app, with the evidence on screen ready to attach.
Case conferencing is Reviewing performance only. Educational Activities and Measuring outcomes hours still apply, and Conference.care is not currently an RACGP-approved CPD provider — these are self-recorded activities. Requirements are the RACGP’s and may change; check your own CPD home.
100% free for GPs
So what's the catch?
There isn't one. No subscription, no per-conference charge, and we never take a cut of your rebate. Our allied health team is funded from their own billings, not yours. You spend your time on the clinical discussion; we look after everything else.
up to $456.60/hr
Case conferencing
Medicare compliant
Full audit trail
1,346 conferences
Across Australia
Free, with no asterisk
No subscription, no per-conference charge, no hidden fees — ever.
Keep the full rebate
You claim the item through your usual channels. We never take a percentage.
Not set up for telehealth?
If your practice isn't running telehealth yet, our team will get you going.
Who’s behind it
Supported by a clinician-led team
Conference.care was founded and is run by Australian GPs. You get direct access to that team for help with the clinical, administrative and Medicare-compliance side of case conferencing — whenever you need it.
Dr Daniel Nguyen
Co-founder · FRACGP General Practitioner
Dr Chris Mitchell AM
Advisory board · Former RACGP federal president
Trent Raykos
Head of Allied Health · Physiotherapist
Jerome Gillbard
Psychologist
Conference planning
Suitable patients
Medicare compliance
Technical troubleshooting
Compliance & security
Built with Australia’s medical defence lawyers
Developed in consultation with Avant Law, the legal arm of Australia's largest medical defence organisation, so compliance is handled as a forethought, not an afterthought.
Supports Medicare compliance
- Automatically allocates the correct time-tiered item number
- Automatic time & participant logging
- Full audit trail and documentation
- Flags teams that don't meet the requirements
Australian Privacy Act aligned
- Built to the Australian Privacy Principles
- Strict role-based access controls
- Minimal data retention
Healthcare-grade security & infrastructure
- Encrypted in transit and at rest
- Securely hosted in Australia
- Independent security audits
What GPs say
GPs on what actually changed
Practices across Australia, in their own words.
As a newly fellowed GP, I cannot speak highly enough of the service. The advice and expertise of each clinician is invaluable, and the team makes it incredibly easy to engage — the technology is both accessible and effective.
Dr Maureen Krasnoff
GP · Lockridge Medical Centre
Conference.care has transformed case conferences from a frustrating task into a streamlined, high-value process. I've even had patients sit in, ask questions and take ownership of their health. This feels like what healthcare was meant to be.
Dr Mithun Sri Ganeshan
Practice Principal · Bayswater GP
As a specialist GP passionate about comprehensive care, I'm very impressed with the collaborative care support offered. They've made the entire experience seamless — and made multidisciplinary care enjoyable and simple.
Dr Sonu Thaker, FRACGP
GP · Ranford Medical Centre
Frequently asked
Questions GPs ask us
How do I bill a case conference I coordinate?
The platform logs the duration and prompts the correct item number at the end of the conference. You submit the claim through your usual channels, the way you always have.
Does Conference.care store my patient data?
Clinical information is shared verbally or by screen-share during the conference. Calls aren't recorded or transcribed, so none of it is stored.
How does a conference actually run?
As long as the patient’s presentation calls for. The item tiers start at 15 minutes and there’s no upper limit — how long a case needs is your clinical judgement, not ours. It runs on secure video from your consulting room or from home, in any browser — nothing to install — and if your practice isn’t set up for telehealth yet, we’ll get you going. GPs often book a single block and cover more than one patient in it; how you structure it is your call.
Do patients attend the conference?
Usually not — you take the outcome back to your patient at their next consult. Some GPs do invite patients to sit in, and find it helps them take ownership of their care.
Are there specialists and allied health in my area?
We have clinicians in every state and territory. If your area is thin, our team reaches out to local specialists and allied health when you sign up.
Who’s on the team — and can I keep the same people?
Composition is always your call. Most GPs tell us what the patient needs and a team is brought together from our clinician network to match — and many then run the same slot with the same clinicians every week. If you’d rather have particular specialists or allied health, including someone you already work with who isn’t on Conference.care yet, tell us and we’ll arrange it.
Realistically, how much of my time does this take?
The conference is as long as the case needs — the shortest item tier starts at 15 minutes. Around it, you name the patient and say what input they need — a minute, when you add them. Afterwards you talk the outcome through at their next consult and drop the summary into your records. The consent, the invitations, the diary wrangling and the write-up aren’t yours.
Are the clinicians any good?
Fair question, and the honest answer is that it’s the whole product. Clinicians are recruited against a standard, then continually evaluated and supported — on the quality of what they bring to a case, not on how many they’ll take.
Are these my patient’s own allied health, or people you bring in?
Their own, wherever they have them — name the providers when you add the patient and the invitations go out to them. Where nobody’s available in a discipline the case calls for, our clinical team brings someone in. Medicare allows for exactly that: the explanatory note for these items states that “the health professional is not required to have a pre-existing relationship with the patient”, and that a referral isn’t required either. They advise you; whether anyone ends up treating your patient is your call.
When wouldn’t a case conference be appropriate?
Three, and worth knowing upfront. It’s for patients with chronic or complex needs — an acute presentation isn’t suitable. The patient has to agree to the conference, and we give you the leaflet and the prompts for that conversation. And the allied health participation items can’t be claimed within three months of the last one unless the patient’s condition or circumstances have changed significantly — scheduling accounts for that.
What if I try one and it doesn’t work?
Then you’ve spent one short conference finding out, and you know. There’s nothing to cancel, nothing to unwind and nothing owing. We’ll help you pick a patient likely to benefit for the first one, which is usually the difference between a conference that lands and one that doesn’t.
Try it on one patient
Book a pilot case conference: pick a chronic-disease patient, and our clinical team joins you for a 40-minute discussion you can claim. No cost, no commitment, and you keep the rebate.
Prefer to talk it through first? Call 02 9173 8555 during business hours (AEST), or get in touch via the contact page.