For medical specialists & consultant physicians
Get paid for advising GPs on complex patients through case conferencing
Remote · Secure · Rebated.
Trusted by doctors at practices across Australia
The solution
Case conferences bring multidisciplinary care to every patient
A case conference is a multidisciplinary meeting between a patient's GP and one or more specialists — coordinating care for patients with complex or chronic conditions.
Unlike standard correspondence, case conferencing enables real-time dialogue — shared decision-making and cohesive treatment, without requiring the patient to attend or be referred externally.
Proven to improve care
Research consistently shows multidisciplinary case conferences deliver wide-ranging benefits across many health contexts.
- Ensure patient problems are properly identified
- Generate more effective care plans,
- Enhance clinical decision-making,
- Reduce hospitalisations & ED presentations
- Improve symptom management and quality of life,
- Reduce overall healthcare costs
How Conference.care works
Three simple steps to better patient care
A GP flags a complex patient
A GP tags a complex patient on their own clinical system — the clinical call stays with them.
A 15-minute discussion is set up
The platform handles the logistics around it — surfacing a time, the secure video link and the paperwork.
GP
Geriatrician
EndocrinologistYou join & contribute
You, the GP and other relevant specialists talk it through live — sharing advice on managing the patient.
Get rebated
You receive a dedicated MBS item every time you take part.
The discussion is bulk billed to the patient.
What does it take?
Everything around the conference, handled
Whether you organise the conference or join one, Conference.care clears the coordination, compliance and paperwork — so your time goes to the clinical discussion.
Our platform
Every discussion happens live, in one secure place
Each discussion is a short, secure video session inside Conference.care — you join, give your advice on the call, and the platform captures the notes and supports your Medicare claim.
Why join
What's in it for you
Multidisciplinary case conferences aren't just better for patients — they're better for your practice, your referral base, and your bottom line.
Who can join
Eligible specialties
Consultant physicians across every specialty can organise or participate in GP-led multidisciplinary discussions.
Common cases
The patients who benefit most
These cohorts benefit most — but any patient with a chronic condition or in residential aged care is eligible for a GP-coordinated case conference.
Geriatric
Falls risk, polypharmacy, cognitive decline, frailty, dementia, Parkinson's.
Chronic pain
Osteoarthritis, chronic low back pain, fibromyalgia, CRPS, neuropathic pain.
Diabetes
Blood glucose instability, poor adherence, limb ischaemia, neuropathy.
Cardiovascular
Heart failure, post-stroke care, atrial fibrillation, hypertension.
Mental health
Treatment-resistant depression, PTSD, bipolar disorder, eating disorders.
Who’s behind it
Supported by a clinician-led team
Conference.care was founded and is run by Australian GPs. You get direct access to that team for help with the clinical, administrative and Medicare-compliance side of case conferencing — whenever you need it.
Dr Daniel Nguyen
Co-founder · FRACGP General Practitioner
Dr Chris Mitchell AM
Advisory board · Former RACGP federal president
Trent Raykos
Head of Allied Health · Physiotherapist
Jerome Gillbard
Psychologist
Compliance & security
Built with Australia’s medical defence lawyers
Developed in consultation with Avant Law, the legal arm of Australia's largest medical defence organisation, so compliance is handled as a forethought, not an afterthought.
Supports Medicare compliance
- Automatically allocates the correct time-tiered item number
- Automatic time & participant logging
- Full audit trail and documentation
- Flags teams that don't meet the requirements
Australian Privacy Act aligned
- Built to the Australian Privacy Principles
- Strict role-based access controls
- Minimal data retention
Healthcare-grade security & infrastructure
- Encrypted in transit and at rest
- Securely hosted in Australia
- Independent security audits
What clinicians say
The proof is in the practice
Conference.care has transformed case conferences from a frustrating task into a streamlined, high-value process. Their handpicked conference teams are excellent and I've had patients really take ownership of their health. This really feels like what healthcare was meant to be.
I have found Conference.care extremely valuable. I have gained valuable insights from other healthcare professionals that have enhanced my clinical practice and provided a fantastic opportunity to contribute to better patient outcomes. I highly recommend Conference.care.
The direction of travel
The future of Australian primary care is team-based
National policy is moving decisively toward GP-led, multidisciplinary models of care.
Questions
Specialist frequently asked questions
Is Conference.care free for specialists?
Yes — completely free, with no fees. You claim the Medicare rebate as usual; we never take a cut.
How do I bill a case conference?
After your conference, Conference.care prompts the correct MBS item number — whether you organised or participated — and you submit the claim through your usual channels, exactly as you would any other rebated service.
Does Conference.care store my patient data?
Clinical information is shared verbally or via screen-share during the conference. Calls aren't recorded or transcribed, so that information isn't saved.
Are there GPs and clinicians in my area?
We have clinicians across every Australian state and territory, including hospital-based specialists. If your area has fewer, our team reaches out to local clinicians when you sign up.
Can I choose which clinicians take part?
Yes — for a conference you convene, the composition is your call. Usually we put a team together to suit the patient; if you want particular colleagues, including someone not yet on Conference.care, tell us and we'll arrange it.
Can I take part as a hospital-based clinician?
Yes. Our network includes hospital-based specialists, and you can join securely from anywhere.
Does it integrate with my practice software?
Conference.care integrates with the major Australian specialist PMS, including Genie and Gentu, so records flow between your system and your conference team.
Do I need to install anything?
No. Conference.care runs in any web browser — and for practices not already set up for telehealth, we can provide a ready-to-use iPad.
Help shape the future of healthcare in Australia
We're pioneering a new model of care — one where collaboration, communication and coordination come first. Join a growing network of specialists.