For psychologists & mental health clinicians
Transforming how GPs and mental health clinicians work together
Join GP-led case conferences from anywhere — bring your mental health expertise to complex and comorbid patients without ever leaving your practice. Flexible, remote, secure — and funded through the MBS.
$85.30 for a 20-minute conference · Join clinicians across Australia
case conference
on patient care
The problem
Mental health care is fragmented
GPs are often left managing complex mental health presentations without input from the clinicians who know the patient best. Standard referral pathways are slow, siloed and one-directional.
of Australians aged 16-85 experienced a mental disorder in the past 12 months
ABS National Study of Mental Health and Wellbeing, 2022
of patients with severe mental illness also have a physical health condition
Belcher et al., 2021
The solution
Case conferences bring the team together
Real-time, multidisciplinary dialogue replaces fragmented correspondence — so the GP, the psychologist, the psychiatrist and the allied health team can discuss a patient's needs together, in one conversation.
See it in action
Case conferencing, explained
Why join
What's in it for you
Properly funded
Participation is funded through the MBS and you claim it yourself — $85.30 for a 20-minute conference, $141.85 for 40 minutes.
Build your referral network
Strengthen relationships with local GPs and other clinicians. Many participants report a significant increase in referrals.
Upskill through collaboration
Learn from GPs, specialists and experienced peers. Exposure to multidisciplinary thinking sharpens your clinical practice.
Reduce professional isolation
Research shows case conferencing reduces professional isolation and burnout — you're part of a team, not working alone.
The evidence
Better care, backed by research
Studies consistently show that when care teams meet like this, patients' problems are picked up earlier, care plans work better, and hospital visits go down.
of Australian patients in a recent study believe case conferences had a positive effect on their care.
Across many health settings, research consistently shows case conferences:
- Ensure patient problems are properly identified
- Generate more effective care plans
- Enhance clinical decision-making
- Reduce hospitalisations & ED presentations
- Improve symptom management and quality of life
- Reduce overall healthcare costs
How it works
We handle everything end-to-end
From patient identification to Medicare billing — you just show up and contribute your expertise.
GPs flag patients
GPs identify patients who would benefit from multidisciplinary input and request a case conference.
We coordinate
Conference.care handles scheduling, availability matching, patient consent and all the logistics.
You contribute
Join the secure video conference, share your mental health expertise, and help shape the care plan.
We bill & pay you
Conference.care handles the Medicare claim and pays you monthly — no admin on your end.
Common cases
The patients who benefit most
Mental health case conferences are most valuable for complex, comorbid and treatment-resistant presentations.
Treatment-resistant depression
Inadequate response to multiple treatments, medication interactions, complex comorbidity.
PTSD & trauma
Complex trauma presentations requiring coordinated psychological and medical care.
Bipolar disorder
Mood instability, medication management, functional impairment, relapse prevention.
Eating disorders
Physical and psychological monitoring, dietetic input, GP coordination.
Personality disorders
Team-based care planning, risk management, coordinated therapeutic approach.
Any complex presentation
Any patient where multidisciplinary input would improve outcomes — the GP decides.
Who can join
Eligible mental health professionals
The direction of travel
The future of Australian primary care is team-based
"Team-based models of care, including multidisciplinary case conferencing, are fundamental to improving outcomes for patients with complex and chronic conditions."
Vision for Australia's Health 2024-2027
"Case conferences promote collaborative care and ensure all members of the healthcare team contribute to a coordinated management plan."
Strengthening Medicare Taskforce, 2022
"Mental health integration into primary care through team-based approaches is essential for addressing the burden of mental illness in Australia."
Primary Health Care 10 Year Plan 2022-2032
Who’s behind it
Supported by a clinician-led team
Conference.care was founded and is run by Australian GPs. You get direct access to that team for help with the clinical, administrative and Medicare-compliance side of case conferencing — whenever you need it.
Dr Daniel Nguyen
Co-founder · FRACGP General Practitioner
Dr Chris Mitchell AM
Advisory board · Former RACGP federal president
Trent Raykos
Head of Allied Health · Physiotherapist
Jerome Gillbard
Psychologist
Compliance & security
Built with Australia’s medical defence lawyers
Developed in consultation with Avant Law, the legal arm of Australia's largest medical defence organisation, so compliance is handled as a forethought, not an afterthought.
Supports Medicare compliance
- Automatically allocates the correct time-tiered item number
- Automatic time & participant logging
- Full audit trail and documentation
- Flags teams that don't meet the requirements
Australian Privacy Act aligned
- Built to the Australian Privacy Principles
- Strict role-based access controls
- Minimal data retention
Healthcare-grade security & infrastructure
- Encrypted in transit and at rest
- Securely hosted in Australia
- Independent security audits
Help shape the future of mental health care in Australia
We're pioneering a new model of care — one where collaboration, communication and coordination come first. Join a growing network of mental health clinicians working alongside GPs to deliver better outcomes.