Collaborative care, better outcomes

The whole care team, on the same page

Conference.care helps coordinate Medicare-funded case conferences — connecting GPs, specialists and allied health to manage complex patients together, in real time.

1,346+
case conferences run
>21
disciplines connected
93%
report a positive effect
$457per hour, GP-led
case conferencing
93%of patients report
a positive effect
The Conference.care case-conferencing platform

The problem

Australian healthcare is fragmented

GPs manage increasingly complex patients, with more clinicians involved in their care than ever — yet communication across disciplines remains poor.

An older patient managing her own care Scattered referral letters and medications An older man at a pharmacy
1 in 6

Australians now see three or more health professionals for the same condition.

16%

of those report problems caused by poor communication between their care providers.

Referral letters sent into the void. Phone calls that never quite connect. GPs left to manage complexity without real input from specialists or allied health — resulting in poorer outcomes, lost opportunities, wasted time and higher costs.

The solution

Case conferences bring the care team together

A case conference is a multidisciplinary meeting where a patient's GP meets with specialists, allied and mental health professionals to discuss that patient's needs, goals and treatment plan.

Unlike standard correspondence, case conferencing enables real-time, shared decision-making — with the patient at the centre, and without requiring them to attend.

The goal: make collaboration between disciplines effortless, so patients get the coordinated treatment they deserve — and clinicians are funded for the time they already spend coordinating care.
LIVEGP
Podiatrist
Psychologist
Physiotherapist
Conference controls

Who it's for

Coordinate care. Get paid.

Case conferencing turns coordination time into structured, Medicare-rebated sessions.

Clinician

How it works

Your case conference, step by step

From booking to billing — five simple steps, and you stay in control the whole way.

1

Choose a time

Pick a one-off or recurring slot that suits your schedule — weekly, fortnightly or monthly. Meetings are built around you.

2

Add patients & build the team

Add the patients to discuss and choose clinicians with guaranteed real-time availability. Medicare consent captured automatically

3

Hold your conference

Join securely from anywhere, share patient records instantly, and receive expert input on your patient's care in real time.

4

Document together

Capture treatment goals and outcomes in one collaborative document collaboratively — easily imported into your EMR.

5

Stay compliant, automatically

We log duration, participants and consent, and prompt the correct MBS item number for you to claim. Full audit trail & compliance reports

Choosing a conference time on a tablet Browsing a clinician directory A GP on a video case conference Typing collaborative notes Compliance audit documents
Five steps, booking to billing

Trusted by health practitioners across Australia

Lockridge Medical Centre
Sonic HealthPlus
Asterix Medical Centre
Broadway Medical
Wongan Hills Medical Centre
Ranford Medical Centre
Coolbellup Medical Centre
Northbridge Medical Centre
North Perth Family GP
Bayswater GP
Candlewood Medical Centre
Champion Lakes Medical Centre
Fulham GP
Broadway Medical
Bentley Plaza Family Practice
Mead Medical

The numbers

Funded by Medicare. Better than standard rates.

Multidisciplinary care for your most complex patients — with the time properly accounted for through the MBS.

up to $456.60/hr
for GP-coordinated case conferencing
~$130k/yr
indicative additional billings per GP
$128
typical allied health earnings per hour of participation

Time on complex patients, funded

Getting several disciplines around one complex patient is rebated work, not unfunded extra. Here's how an hour of case conferencing compares to standard consulting rates.

View MBS items & rebates
A GP discussing a complex patient in a case conference
An allied health clinician reviewing patient notes in a treatment room

Indicative hourly comparison — GP

Standard bulk-bill
~$92
Standard mixed
~$160
Case conferencing
up to $457 / hr

Indicative comparison only — not financial or clinical advice. Conference duration, frequency and composition remain clinical decisions for the coordinating practitioner.

A calm, welcoming clinic waiting room

Bring the entire care team into the room

Hundreds of GPs, specialists and allied health professionals already use Conference.care to deliver coordinated care — and get funded for it. Setup takes minutes.

No cost to join · No contracts · No risk

What clinicians say

The proof is in the practice

As a newly fellowed GP, I cannot speak highly enough of the service. The advice and expertise of each clinician is invaluable, and the team makes it incredibly easy to engage — the technology is both accessible and effective.
Dr Maureen KrasnoffDr Maureen Krasnoff
GP · Lockridge Medical Centre
Conference.care has transformed case conferences from a frustrating task into a streamlined, high-value process. I've even had patients sit in, ask questions and take ownership of their health. This feels like what healthcare was meant to be.
Dr Mithun Sri GaneshanDr Mithun Sri Ganeshan
Practice Principal · Bayswater GP
As a specialist GP passionate about comprehensive care, I'm very impressed with the collaborative care support offered. They've made the entire experience seamless — and made multidisciplinary care enjoyable and simple.
Dr Sonu Thaker, FRACGPDr Sonu Thaker, FRACGP
GP · Ranford Medical Centre
As a physiotherapist, I have found the Conference.care software and the opportunity to collaborate with GPs and other allied health professionals incredibly valuable. It has made it much easier to discuss complex patient cases, share insights, and work together toward clear, practical plans of action. The platform has helped improve communication across disciplines and supported more coordinated care for patients.
Kanhav GoyalKanhav Goyal
Director · Physiotherapist · Strive Healthcare
A multidisciplinary healthcare team collaborating around a table

Built for the cases that need a team

Whether it's a chronic condition, a mental health crisis, or a complex surgical plan — Conference.care helps you bring the right clinicians together, fast.

Any clinical discipline Remote or in-person

Chronic & complex care

Diabetes, heart failure, COPD — coordinate GPs, specialists and allied health around shared care plans.

Mental health

Psychiatrists, psychologists, GPs and social workers aligned on treatment for patients in crisis or ongoing care.

Surgical planning

Pre- and post-operative coordination between surgeons, anaesthetists, physios and the referring GP.

Aged & palliative care

Bring together the full care team — geriatricians, nurses, allied health and family — for patients with evolving needs.

Ready to coordinate better care?

GPs and practices: book a pilot conference on one of your patients. Specialists and allied health: join the network and get invited to conferences near you.

References

  1. King MA, Roberts MS. Multidisciplinary case conference reviews: improving outcomes for nursing home residents, carers and health professionals. Pharmacy World & Science. 2001;23(2):41–5. Available from: https://doi.org/10.1023/a:1011215008000
  2. Agar M, Luckett T, Luscombe G, Phillips J, Beattie E, Pond D, et al. Effects of facilitated family case conferencing for advanced dementia: a cluster randomised clinical trial. PLoS ONE. 2017;12(8):e0181020. Available from: https://doi.org/10.1371/journal.pone.0181020
  3. Shelby-James T, Currow D, Phillips P, Williams H, Abernethy A. Promoting patient centred palliative care through case conferencing. Australian Family Physician. 2007;36(11):961–3. Available from: https://www.racgp.org.au/afp/200711/20754
  4. Phillips JL, West PA, Davidson PM, Agar M. Does case conferencing for people with advanced dementia living in nursing homes improve care outcomes: evidence from an integrative review? International Journal of Nursing Studies. 2012;50(8):1122–35. Available from: https://doi.org/10.1016/j.ijnurstu.2012.11.001
  5. Shelby-James T, Butow P, Davison G, Currow D. Case conferences in palliative care: a substudy of a cluster randomised controlled trial. Australian Family Physician. 2012;41(8):608–12.
  6. Vest JR, Blackburn J, Yeager VA, Haut DP, Halverson PK. Primary care-based case conferences and reductions in health care utilization. Journal of Health Care for the Poor and Underserved. 2021;32(3):1288–1300. Available from: https://doi.org/10.1353/hpu.2021.0132
  7. Reuther S, Dichter MN, Büscher I, Vollmar HC, Holle D, Bartholomeyczik S, et al. Case conferences as interventions dealing with the challenging behavior of people with dementia in nursing homes: a systematic review. International Psychogeriatrics. 2012;24(12):1891–1903. Available from: https://doi.org/10.1017/s1041610212001342
  8. Mitchell G, Del Mar C, O'Rourke P, Clavarino A. Do case conferences between general practitioners and specialist palliative care services improve quality of life? A randomised controlled trial. Palliative Medicine. 2008;22(8):904–12. Available from: https://doi.org/10.1177/0269216308096721
  9. Hollingworth S, Zhang J, Vaikuntam BP, Jackson C, Mitchell G. Case conference primary-secondary care planning at end of life can reduce the cost of hospitalisations. BMC Palliative Care. 2016;15(1). Available from: https://doi.org/10.1186/s12904-016-0157-9
  10. Australian Bureau of Statistics. Patient Experiences in Australia, 2024–25 financial year. ABS, Canberra. abs.gov.au
  11. Australian Government Department of Health and Aged Care. Medicare Benefits Schedule — multidisciplinary case conference items (GP 735/739/743; consultant physician 820/822/823/825/826/828; allied health 10955/10957/10959) and explanatory notes AN.0.49 and MN.3.2. Item values re-derived from the schedule 6 August 2026; GP items are the 100% benefit, specialist and allied health items the 85% benefit. MBS Online